I’ve restarted my PS4 multiple times, uninstalled the game (including deleting the game data, as I was assured that lived on their servers) and reinstalled it, changed my DNS settings, etc.
It is not a connection issue - other online apps and games work just fine on my PS4 - and it isn’t a -to-PSN issue, since I did create a new account and link it to my PSN just to rule that out. 005 seconds to type a response before they said “okay bye!” and closed the chat). I did submit a support ticket to Blizzard, and after none of their suggestions worked, they sent me to Sony/PlayStation, which was completely unhelpful (after I indicated that it was not a connection issue, they sent me a link to how to check for connection issues, then they asked if I had any questions and gave me about. I have tried everything from every post/article I’ve been able to find about it online, with no luck. I have been having the exact same problem! Game was working fine, then I tried to sign on recently and I can’t even get past the login screen. The game worked fine less than a week ago. So… It’s an issue with my account specifically? I’m not really sure what I’m supposed to do. Then, my friend tried starting up overwatch using my account on his PS4, and couldn’t get in. When I switched back to my account though, I still couldn’t get in. I did, and I could start up the game just fine. My friend suggested I try logging into the game with his account on my PS4. All my other games work fine as far as I can tell.
I’ve restarted the game and console plenty of times, unlinked and relinked my account, disconnected and reconnected to the internet, reset the router, cleaned the disc, even uninstalled and reinstalled the game data to no avail. In most attempts, IĪlso get the PS4 error NP-31731-5, and “Unexpected server error occurred” pops up beneath the logo. I press X, and for a moment the game looks as if it’s going to log me in, but it lingers on “Entering game…” for a few seconds before giving me error LC-202. Since the crossplay update, I haven’t been able to get past the game’s title screen.
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